Active Knowledge Modeling

Business processes are commonly defined as a set of related activities directed at producing an outcome. In bureaucratic case processing, the outcome is typically a decision, which is documented in a case file and communicated using e.g. formal letters. For the management, improvement and automation of some of these processes, BPM and workflow systems are adequate. Knowledge intensive processes like engineering, design, and construction, however, produce outcomes that are far more complex. To manage, improve, and automate such processes, we must design product models and process models in parallel, with evolving product structures as the core and foundation. This post presents a case from oil&gas field development, outlines why a product-driven business process management approach is needed, and how it is applied. Read the rest of this entry »